To report an apparent malfunction involving software that you have licensed from Paragon, you can reach us in a number of ways.
If you are having immediate problems, please call us directly at (352) 746-2913
If you have a Painless Support contract with Paragon, please call (800) 544-8364
Please be aware that for us to efficiently expedite a resolution of your problem or question, we ask that you complete the following form to describe the problem you are currently experiencing.
1. Please provide the following product information:
Product Name
Version number
Operating System
Serial Number
2. Please enter a brief description of the problem:
3. If the problem is reproducible, please list the steps require
cause it, leaving a blank line between the lines.
4. If the problem is not reproducible (only happened once, or
occasionally for no apparent reason), please describe the
circumstances in which it occurred and the symptoms observed:
5. If the problem produces any error messages, please write down
the exact text display and enter it here:
6. Please provide the following contact information: