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Paragon Retail Systems
4949 E. Spruce Dr.
Dunnellon, FL 34434
(352) 414-5161
Sales (888) 816-7603
Fax (888) 944-6448
email:sales@paragonretail.com
PARAGON IS HERE WHEN YOU NEED US
To report an apparent malfunction involving software that you have licensed from Paragon, you can reach us in a number of ways.

If you are having immediate problems, please call us directly at (352) 414-5161
If you have a Painless Support contract with Paragon, please call (888) 816-7603



Please be aware that for us to efficiently expedite a resolution of your problem or question, we ask that you complete the following form to describe the problem you are currently experiencing.


1. Please provide the following product information:

Product Name

Version number

Operating System

Serial Number

2. Please enter a brief description of the problem:








3. If the problem is reproducible, please list the steps require
           cause it, leaving a blank line between the lines.








4. If the problem is not reproducible (only happened once, or
           occasionally for no apparent reason), please describe the
           circumstances in which it occurred and the symptoms observed:








5. If the problem produces any error messages, please write down
            the exact text display and enter it here:








6. Please provide the following contact information:

Business Name

Your Name

Contact Phone

E-mail Address





ONLINE SUPPORT FORM